Weather

Is Rain Storm Damage Covered by Insurance?

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Maine weathered a huge storm today. About 6″ of rain overwhelmed storm drains, flooding streets, basements and parked cars. Fortunately, it was only a rain event. Winds were not damaging. Here are the most common questions we expect from our clients after they survey the damage.

Does Auto Insurance Cover My Flooded Car or Commercial Vehicle?

Flooded Parking LotIf you have “other than collision” coverage on your vehicle, water damage from flooding is covered. Other Than Collision coverage was formerly known as “comprehensive” coverage. If your car was inundated and needed to be towed to a mechanic for evaluation and repair, the towing would be covered, even if you didn’t purchase separate “towing” coverage. Of course, your deductible (usually $250 to $1,000) would apply.

 

Does Homeowners or Condo Insurance Cover My Flooded Basement?

This one’s trickier. If the water came over the sills of your foundation, only flood insurance would cover that. Homeowners policies do not cover flood damage. Flood insurance is only offered by the National Flood Insurance Program. Every Maine independent insurance agency sells flood insurance.

If water backed up into your home through a drain or sewer, your homeowners policy MAY pay for cleanup and repairs. You would have to purchase  optional coverage. An “off the shelf” homeowners or condo policy does not cover water backup.

Even if you do have water backup coverage, be careful. Most insurers limit coverage to $5,000, including the cost of water extraction and damage removal. Cleanup alone in a finished basement can cost $5,000 following serious water damage.

Is My Business Insured for Water Damage?

Business policies vary considerably. Many DO cover water backup, but very few cover flood damage from surface water. It’s best to ask your Maine business insurance agent if your own policy would respond.

Do you have questions about Maine business insurance, homeowners insurance, condo insurance or auto insurance? Do you want to get a Maine insurance quote? Call a Noyes Hall & Allen agent at 207-799-5541.

Does Homeowners Insurance in Maine Pay to Remove a Fallen Tree?

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If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

This post assumes that you have an “HO-3” Maine homeowners insurance policy using forms from the Insurance Services Office (ISO). This is the most common type of homeowners policy in Maine.

 

Did a Tree Hit Your Home or Other Structure?   tree damage

If so, you probably have coverage for:

  • The cost to remove the tree
  • The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy in Maine, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property, the 2000 edition of the HO-3 policy provides $1000 of coverage ($500 max per tree). Older forms have no coverage unless the tree hits a covered structure.

 

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowners policy, might pay to fix your car. Hopefully, you have Maine auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowners policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply. For a more detailed explanation, see our prior post “Is Your Fallen Tree Covered by Maine Homeowners Insurance?”

Tips to File an Insurance Claim for a Fallen Tree

  • Take photos, preferably from different angles to show the damage.
  • If utility wires are involved, stay away! Call your electric utility to have the wires cleared.
  • Call your insurance agent or company to report the claim.

If you live in Greater Portland Maine, contact a Noyes Hall & Allen Insurance agent for answers to your Maine renters insurance, homeowners insurance and condo insurance questions. 207-799-5541. We’re independent and committed to you.

How to Thaw Frozen Pipes

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In Maine winters, water pipes and other plumbing fixtures can freeze, causing water damage and inconvenience.

frozen pipe
photo credit: http://www.yakimawa.gov/

Our Greater Portland, Maine insurance agency fielded calls from clients this week due to the extreme cold weather. They wanted to know if Maine homeowners insurance covers damage from frozen pipes.

We also heard from owners of investment property, wondering whether their Maine landlord insurance covers this kind of damage.

In general, the plumber’s repair bill is not covered by these policies, but the water damage caused by frozen or burst pipes is.

Sometimes, clients call us when they discover the pipes are frozen, wondering what to do next. If you’re in that situation, here are some immediate tips:

How to Tell if Your Pipes are Frozen

  • When fully open, your faucet only trickles water, then stops completely.
  • You hear banging noises from inside walls or crawl spaces.
  • You see water staining on a ceiling or wall.

How to Thaw Frozen Pipes

We recommend calling a plumber. However, if you want to attempt to fix the situation yourself, follow these steps:

  1. Leave the faucet that is not working open (hot and cold).
  2. Turn off the main water supply.
  3. Locate the frozen pipe by opening other fixtures closer to the main water supply. The frozen section will be between the last working fixture and the first non-working one.
  4. The frozen section will probably be near a crawl space or outside wall.
  5. Feel the pipe, looking for a section that is very cold. There may even be frost or ice on the outside of the pipe.
  6. Warm the frozen section GENTLY, using a hair dryer. 
  7. NEVER use a flame or torch. Heating the pipe too suddenly can weaken it and cause it to burst.
  8. Work from the open fixture back to the frozen area. This keeps steam from being trapped by ice, which can burst the pipe.
  9. You should notice water trickling from the open fixture as the ice melts.
  10. Once all the ice is melted, close the fixture and open the main water supply.
  11. Make sure there are no leaks anywhere along the pipe.

How to Prevent Frozen Pipes

Before Cold Weather Hits:

  • Insulate exposed pipes located near exterior walls and crawl spaces with foil, then enclose with foam sleeve insulation.
  • Close and drain sillcocks (fixtures that pierce the sill of your home, usually a garden hose connection).
  • Learn where your main water shutoff is. Show everyone in your household how to close the valve.

During Extreme Cold Weather:

  • Open faucets (both hot and cold) enough to keep a trickle of water going.
  • Open under-sink cabinets against outside walls to allow warm air into the plumbing underneath.
  • Keep your home thermostat to at least 55 degrees.

We hope you never suffer frozen pipes. If you do, we hope this information is helpful. If you live in the Portland Maine area and have questions about home insurance, insuring income property, or condominium  and apartment insurance, contact a Noyes Hall & Allen agent at 207-799-5541.

Does Maine Homeowners Insurance Cover a Sharknado?

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Reader George asks via Twitter:

“Please settle a bar bet: If a #sharknado hits my house in Portland, Maine, would my homeowners insurance policy cover the damage?”

Great question, George. First, keep that bar stool handy; you might need it soon. Of course, we have to make some assumptions before answering that question:

  • You have the most common Maine homeowners insurance form, (commonly called an HO-3).
  • Your Maine homeowners policy doesn’t have a special wind deductible or exclusion.

The short answer is “yes”. While a terrifying sci-fi concept and irresistably campy movie idea, a sharknado is nothing more than a glorified windstorm. And, a standard Maine homeowners policy covers wind damage to your home.

What if the damage is caused by the shark, not the wind?

Wind damage includes anything that’s carried by the wind. Whether it’s a tree limb, storm debris, your neighbor’s deck furniture, or a man-eating shark, if the wind flings it into your house and damages it, it’s covered by your homeowners insurance.

What if a a sharknado destroys my car? Does my Maine auto insurance cover  damage from a sharknado?

If flying sharks damage your car, that’s also covered by your Portland Maine auto insurance – provided you bought “other than collision coverage”. But, we’re sorry to tell you George, but you won’t be needing your car to get home, and not only because you’ve been drinking.

Disclaimer:

Only a Maine insurance agent can advise you about your personal coverage and your insurance policy. Policy coverage can differ widely. If you’re looking for a Portland Maine insurance agent who can provide personal advice, including protection from a sharknado, contact a Noyes Hall & Allen Insurance agent at 207-799-5541. Oh, and there’s no such thing as a sharknado. As far as we know.

Spring Could Be Too Late to Buy Maine Flood Insurance

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Daylight Saving Time begins Sunday. The first day of Spring is less than 2 weeks away. Mainers are thinking Spring. And, after our first “typical” winter in a several years, many Maine homeowners and businesses worry about flooding.

As Mainers ski, snowmobile or snowshoe all winter, we know that snow has to go somewhere when it melts: Maine rivers and streams. Usually, those bodies of water can hold the runoff. But if snow melts too quickly or is accompanied by heavy rains, flooding happens. And it happens regularly, sometimes with devastating results, such as the Maine Floods of 1987 or the Aroostook County Floods in 2012. Those are the big events, but MEMA Flood Forecasts hundreds of smaller events every year, which can be just as devastating if they strike your property.

photo of flooding in Gardiner Maine
Flooding in Gardiner Maine (MEMA photo)

Every year, our Portland Maine area insurance agency takes calls and emails  from home owners anxious to buy Maine flood insurance in the face of imminent danger. Unfortunately, many don’t know that homeowners and most business policies do not cover flood damage. Flood insurance is a government-regulated program of the Federal Emergency Management Agency (FEMA).

Four Things You Need to Know About Flood Insurance

  1. There’s a 30-day waiting period.  Unless you are buying property, there is a 30 day waiting period before coverage takes effect.
  2. Every Maine property is in a “flood zone”. Riverfront or oceanfront properties are in “special hazard zones”, but flooding can happen anywhere. In fact, FEMA reports that 1 in 4 NFIP claims come from areas with a low or moderate risk of flooding. Your local insurance agent can tell you the flood zone for your particular property.
  3. The maximum payout under a flood policy is $250,000 (for your building) and $100,000 (for its contents) If you need more coverage, you can purchase excess insurance.
  4. If you don’t have coverage for a flood loss, don’t expect a bailout from Uncle Sam. Although you might be eligible for a federal disaster assistance loan, you’ll have to repay it, with interest.
  5. One of your assets probably IS insured for flood: your vehicle. “Other Than Collision” coverage does include flood damage. Check your policy to see if you purchased that.

If you are in Southern Maine and have questions about Maine business insurance or insuring your Maine property, contact Noyes Hall & Allen Insurance in South Portland at 207-799-5541. We’re independent and committed to you.

Prepare Your Business for Hurricane Sandy (aka Frankenstorm)

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The path of Hurricane Sandy is still uncertain. Most recent estimates indicate that the storm will make landfall south of Maine.

A Storm That Misses Still Can Cause Damage

Even if the storm hits well to our south, high winds and rain are predicted over a large area, including ours. Forecasts include a very wide wind-field and varied degrees of rain and potential flooding that will probably affect at least Southern Maine.

nhc.noaa.gov – as of 1100 10/26/12

Prepare Your Business

Better to prepare your business for the worst and never have to use it than to be completely unprepared. Peerless Insurance Company has created an excellent pre-hurricane checklist for businesses, which we have shared below.  We hope you find it helpful to prevent and mitigate costly losses and interruptions to your business.

Pre-Hurricane Checklist (.pdf, 85k)

 

We are happy to answer your questions about Maine business insurance, from workers’ compensation to business property to commercial vehicles and general liability. Contact Noyes Hall & Allen Insurance at 207-799.5541.

Protect Yourself From Carbon Monoxide This Winter

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About 20,000 Americans suffer from unintentional carbon monoxide (CO) poisoning every year, including 400 deaths. Carbon monoxide is an odorless, colorless gas that can cause sudden illness and death if you inhale it.

Know the Symptoms of Carbon Monoxide Poisoning

Common symptoms of CO poisoning include headache, dizziness, confusion, chest pain and nausea. People who are sleeping or who have been drinking alcohol can die from CO poisoning before ever having symptoms. If you suspect CO poisoning, get outside immediately and call 911.

Tips to Avoid Deadly CO Poisoning

Properly use and maintain fuel burning appliances such as your boiler, furnace, space heaters and similar heaters. Have them professionally checked. Ideally, you should do this before the start of the heating season, but it’s not too late now.

Install a quality CO alarm. Check the batteries twice  a year, along with smoke detector batteries.

NEVER use these appliances indoors or in a closed garage:  a generator, charcoal or gas grill, pressure washer or other gas or propane fueled device.

Keep vents and flues clear of debris. 

NEVER leave your car idling in a garage.

Check your vehicle’s exhaust system for leaks to help prevent CO from collecting inside your vehicle.

In Case of Power Outage

NEVER use a gas range or oven to heat a home.

Run generators outdoors only– never in an enclosed space.

Photo of generator
emergency.cdc.gov

Use flashlights for indoor light – not liquid fuel lanterns.

Use gas or charcoal grills or camping stoves outside – never indoors.

If your home gets too cold, go to a friend’s house or a community shelter.

 

Our local Maine insurance agency wants you to stay warm and safe this winter. If you have questions about whether your Maine homeowners, condo or renters insurance covers winter storm damage, contact Noyes Hall & Allen Insurance at 207-799-5541.

 

 

6 Best Practices to Deal With Maine’s Rising Property Insurance Rates

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Most insurance companies doing business in Maine would like to forget 2011. Maine narrowly escaped many of the disasters that plagued other Northeastern states (one Maine insurance executive tells of nervously, repeatedly “refreshing” the online map of Hurricane Irene’s storm track). Still, virtually every insurer was affected because they do business in those neighboring states.

Remember the terrible flooding in Vermont? Hurricane Irene in southern New England? The tornadoes in Central Massachusetts? Widespread power outages from falling snow-covered tree limbs? Insurance companies do. They paid all those claims.

Many people don’t know that insurance companies also buy insurance – called reinsurance – to protect themselves from financial disaster. Reinsurance spreads the cost of risk throughout the world, leveling loss experience. Reinsurance works: despite the recession and the heavy losses, insurance companies remain financially solvent and able to pay claims.

Unfortunately, 2011 set a world record for disasters . Losses were $105 billion, the highest number ever. About 1/3 of those losses, and 4 of the top 10 events, were in the US. That means that reinsurance companies are now increasing the rates that insurance companies pay for property reinsurance. Of course, that translates to higher homeowners and business property rates for you and me.  So, what can you do?

Map of major disasters in the US in 2011
click to enlarge

6 Ways to Help Offset Rising Property Insurance Costs

  1. Don’t overinsure. Your Maine business property insurance agent  or homeowners insurance agent can help you determine the insurable replacement cost of your property, so you can adjust your protection accordingly.
  2. Compare rates. There are 2 ways to do this: call around yourself; or consult a Trusted Choice independent insurance agent.  This kind of  insurance agent represents several insurance companies, and can compare prices and coverage for you.
  3. Get the discounts you deserve. Don’t pay too much by failing to get the business or  homeowners insurance discounts you’ve earned. Have you recently replaced your roof, electrical, heat or other system? Installed an alarm or a generator? All of these improvements may qualify for discounts. Talk to your agent, and ask if there are other discounts available.
  4. Combine and save. Most insurers give a discount when they insure both your property and vehicles. That goes for business or personal insurance. If you own coastal, seasonal or secondary property, some preferred insurance companies will accept you if they insure your primary home, too. This can rescue you from paying higher non-standard rates with another insurance company.
  5. Choose deductibles wisely. If you’ve owned your property for a long time, you may have more financial ability to repair small losses (it’s not a good idea to file multiple, small claims anyway). If so, ask your agent how much you could save by increasing your property deductible.
  6. Maintain your property. It should go without saying, but deferred maintenance leads to claims, and claims lead to higher premiums. Replace your roof or heating system before it causes a loss. Clear leaves from your gutters every fall to prevent ice dams. Regular paint and upkeep can prevent trouble later.
Maine property insurance rates are expected to rise for some time. In times like this, it makes even more sense to develop a relationship with a local agent. In the area of Portland Maine, insurance agents are plentiful. Find one whose professional advice you trust, and who represents many preferred insurance companies. If you have questions about your personal or business property insurance, contact our experienced agents at 207.799.5541.

You Can’t Guarantee The Weather – But You CAN Insure It!

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Many southern Maine jewelry store customers were hoping for snow on Christmas Day. Why? A local jeweler ran a well-advertised promotion promising free jewelry if it snowed on December 25. How can they afford to take that chance? We don’t know for sure, but we hope they consulted their local Maine insurance agent. While our agency had nothing to do with this promotion, we have helped clients reduce their risk by selling them weather insurance for special sales or events.

Can a Business Insure Against Bad Weather?

You bet! Let’s say your business plans an open house or a big one-day sale. You advertise heavily for 2 weeks before. You buy extra inventory, and add extra staff to take care of demand. But, a heavy snow storm keeps your potential customers at home, and you lose a lot of money. Or, you could buy a weather insurance policy to help recoup part of those costs, and cut your loss.

Can a Business Insure Against a Rainy Summer – or a Warm Winter?

What if your minor league baseball team suffers through a rainy summer? Or your tubing hill business encounters a warm, dry winter? Your organization might lose all sorts of same-day revenues: walk-up tickets; concessions; parking income, and more. A customized weather policy might pay a set amount if more than a certain number of game days have a specified amount of rain. A snow-area business could insure a mild winter in the same way, thereby stabilizing their income.

How Does Weather Insurance Work?

Like a good news article, weather insurance addresses the 4 W’s: What, When, Where and Who. As long as the event is measurable and the terms are specific, it can be insured. The price depends upon the terms. For example, if 6 inches of snow fall at a specific address in Portland, ME between 12:01 am and 11:50 pm on December 25 as measured by the National Weather Service, the insurer pays an agreed amount or percent of  a pre-determined period sales. Decrease the number of inches and you’ll pay more premium; shorten the sale period, you’ll pay less.

Fifteen Businesses That Might Buy Weather Insurance:

  • Florists and Nurseries – for big pre-season open house or important Spring and Fall weekends.
  • Candy Stores – The last few days before Valentines Day are key!
  • Golf courses – Insure against late snowstorms that can put a season on hold.
  • Baseball teams – Rainouts mean lost revenue.
  • Farmers’ Markets – Ever notice that it seems to rain EVERY Thursday?
  • Snowmobile dealers – Reduce the risk of overbuying inventory in a dry winter.
  • Ski resorts – It’s tough to make snow when in 40 degree weather. Even out budgeted revenue projections by insuring against warm weather.
  • Tour companies – It’s a short season already. One rainy month can cause disaster.
  • Car washes – Although I always seem to wash my car right BEFORE it rains, very few of us actually wash them WHILE it’s raining. A summer of rainy weekends means business lost forever.
  • Jewelers or Car Dealers – High-ticket items are perfect for attention-getting giveaway promotions.
  • Hotels & Motels – To level out income fluctuations when reservations are canceled due to weather.
  • Festivals and Events – They’re expensive to put on, and it’s often tough to have a successful “rain date”.
  • Beach parking lots
  • Film Production Companies

The possibilities are almost endless.

Where Can You Buy Business Weather Insurance?

Several online options offer “self-service” weather insurance. Being a Maine independent insurance agency, we recommend using the services of an agent or broker. It costs exactly the same.  A Maine  business insurance expert can help you determine your needs and work within your budget. They can also help you evaluate the market, to assure that the insurance company is reputable and financially secure. And, they can help you if you need to file a claim.

For more information about business weather insurance, contact Noyes Hall & Allen Insurance at 207-799-5541.

Space Heaters: How to Stay Warm AND Safe

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It’s getting colder in Maine. With today’s high fuel prices, many of us try to delay turning on the heat as long as possible. For some people, that means using a space heater to “take the chill off”. As with any appliance, it’s important to know the associated hazards and best practices for avoiding them.

Fires and Burns

The Consumer Product Safety Commission estimates that space heaters are involved more than 25,000 home fires every year, causing more than 300 deaths.The SPSC estimates that another 6000 people, many of them children, visit emergency rooms for burns from touching hot surfaces.

  • Check the wires, fuel lines and tanks often to make sure they’re in good condition.
  • Keep combustibles at least 3 feet away from space heaters.
  • Leave your space heater on the floor, unless it’s designed otherwise.
  • If you smell gas, turn off all controls, open a window, and leave the area.
  • Propane is heavier than air. Avoid electrical switches or appliances if you smell gas. And, of course, no smoking!
  • Do not use electric space heaters in wet areas, such as the bathroom.
  • Keep children and animals away from space heaters.

Carbon Monoxide Poisoning

CO is an odorless, colorless gas produced by incomplete combustion of gasoline, natural gas, propane, kerosene, coal or wood. Symptoms of CO poisoning include:

  • Dizziness
  • Nausea
  • Headache
  • Fatigue
  • Weakness

Prolonged exposure can cause lack of coordination, confusion, loss of consciousness, and even death.

Modern space heaters (made after 1983) have sensors that automatically shut off the appliance if a reduced level of oxygen is detected. In addition, your best protection is a good, working CO detector.

If you have property in Maine, and have questions about home, renters or condominium insurance, our Portland area insurance agency can help. We’re locally owned, and represent many of  Maine’s best insurance companies. That means we can provide you with customized choices.  Contact a Noyes Hall & Allen agent for answers!

Here’s to a mild – and safe – heating season!