Insurance Rates Rise in 2023. Here’s Why

Insurance rates will increase in 2023 for individuals and businesses. Insurance people increasingly expect what they call a “hard market”. Underwriting gets tighter. Insurance rates rise. Appetite for risk shrinks. It’s part of the natural insurance cycle. Here’s why we’re seeing it now.

Insurance Rates Rise in Uncertainty

Insurance companies use history and future expectations to set rates. When they feel confident in their claim predictions, rates are more stable. When confidence is lower, their risk of getting it wrong is higher. That means prudent insurance companies have to charge more “just in case”.

These are uncertain and risky times. Weather and natural disasters are more extreme and difficult to forecast. Moreover, economic signals are mixed. Supply channels are challenged. Even public health is in flux. All that uncertainty prompts insurers to set rates cautiously. They need make sure they’ll be able to pay claims.

Inflation Affects Insurance

We all feel the effects of inflation. Prices are higher for everything from groceries and gas to lumber and plumbers. Insurance companies feel it too. Medical expenses, auto repairs rental, used cars, building materials and costs all increased dramatically during and after COVID.

Some of those costs have settled, but none are where they were before. Meanwhile, insurance companies had to pay 2020 claims with premiums collected using 2019 rates – before anyone knew what was coming.

Insurance Rates Rise After Disasters

Wildfires, tropical storms, temperature extremes, droughts and floods and other disasters are more frequent. Insurance companies have paid billions in property claims. It makes no difference whether they believe these are trends or blips. Insurance companies need to prepare to collect enough premium to pay losses.

The Reinsurance Effect

You buy insurance to protect your family or business from disaster. Insurance companies do the same. They buy reinsurance each year to protect them from going bankrupt due to a catastrophe. Of course, reinsurers set their rates based on losses and projections, too. Now, the property reinsurance rates that insurance companies pay are rising by double-digits. Insurance companies pass that cost on to consumers as part of their rates.

In Maine, we’re fortunate not to have many of these disasters. But we still share in the losses of other regions through reinsurance rates. And, we have harsh weather, too – remember the Ice Storm?

Insurance Rates Vary – Choice is Important

Although insurance costs are higher across the board, each insurer sets their own rates. That’s why it’s important to compare coverage and price to find the best value. As an independent insurance agency in South Portland, Noyes Hall & Allen Insurance offers a choice of several preferred insurance companies. Contact a Noyes Hall & Allen agent. We can help you compare and decide which is the best fit for you. We’re independent and committed to you.

Liquor Liability Insurance in Maine

Liquor liability is a risk for Maine businesses and not-for-profits that provide alcohol. Whether your sell or serve, you can be liable under the Maine Liquor Liability Act. You can be responsible for property damage, injury or death caused by the alcohol you provide. Liquor liability insurance can help.

Liquor liability is a risk for those who sell and serve alcohol in Maine. Liquor liability insurance can help.

Do I Need Liquor Liability Insurance?

If you don’t SELL alcohol…

Regular business liability coverage may be all you need. Most business general liability policies include “host liquor liability” coverage. That covers you for providing alcohol at a social event where guests aren’t paying for it. For example an open house or special event where drinks are available. Granted, you can still be liable for the effects of alcohol you provide. But you may not need special insurance.

If your business or organization sells or serves alcohol…

You DO need separate liquor liability insurance. Typical examples include

  • Bars, pubs and taverns
  • Breweries and distilleries with tasting rooms
  • Restaurants and cafes
  • Retail stores
  • Performance venues
  • Private clubs
  • Dance clubs

For instance, someone could claim the alcohol you sold caused injury or damage. While your general liability insurance will not respond, but liquor liability insurance would.

Possible Liquor Claim Examples

  • Auto accidents – a patron you serve gets behind the wheel and crashes, injuring someone. Or worse. The police test their BAC and find them over the legal limit.
  • Serving underage patrons, even by mistake.
  • Altercations or violence – an intoxicated patron (or two) gets into a fight. They injure others as a result. (Note, some liquor liability policies exclude assault and battery).
  • Serving someone excessively – you can be responsible for their injuries or death.
  • Serving an obviously intoxicated person – you can be responsible for resulting harm.

Are Damages for Maine Liquor Liability Capped?

The Maine Liquor Liability Act limits damages to $350,000 per incident. But that doesn’t include medical care or wrongful death. Medical care liability is unlimited. Even more, Maine’s Wrongful Death Statute allows up to an additional $750,000. In other words, serving liquor can get you in plenty of trouble. Protect your assets with Liquor Liability Insurance.

How Much Does Maine Liquor Liability Insurance Cost?

Costs vary greatly according to exposure. For example, the smallest liquor liability exposures can cost as little as $250 a year. On the other hand, businesses selling a lot of alcohol can spend several thousand dollars a year.

Cost factors include:

  • Alcohol sales revenue
  • Ratio of alcohol sales to other retail sales (stores)
  • On-premises consumption vs. take-away
  • Ratio of alcohol receipts to food (restaurants).

How to Reduce Insurance Costs

Meanwhile, controlling those factors are a good way to reduce insurance costs.
For example:

  • Server education training for employees (TIPS, etc.)
  • Written policies and procedures for servers, with compliance monitored by management.
  • Strong ID checking procedures
  • Providing non-alcoholic beverages
  • “Ride home” alternatives for patrons who appear intoxicated
  • Keeping a log book of any incidents – or potential incidents

Part of Your Total Insurance Plan

Does your Maine business or organization sell or serve liquor? Talk to a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. We can advise whether you need liquor liability insurance. If you do, we can help you incorporate it into your overall insurance program.

Because we’re locally owned and independent, we offer a choice of insurance companies. In other words, we can help you find the best value for your insurance protection. We’re independent and committed to you.

Maine Business Vehicle Insurance: Can GPS Reduce Costs?

If you operate a Maine business, vehicle insurance can be major expense. Business fleets are necessary tools for many businesses. They also create costs, liability and control issues. GPS fleet monitoring solutions are more widespread and less expensive than ever. Some Maine businesses are using them to track their fleet and reduce Maine business vehicle insurance costs at the same time. 

GPS fleet monitoring technology can help reduce Maine business vehicle insurance costs.

Control Personal Use to Reduce Maine Business Vehicle Insurance Costs

Many Maine businesses prohibit personal use of company cars and trucks. This reduces fuel and maintenance expense, and reduces the company’s liability exposure. GPS reporting and tracking discourages employees from using company vehicles for personal purposes.

Reducing Business Vehicle Theft with GPS

GPS Tracking systems can deter theft. They also increase the odds of recovering a stolen vehicle. It can take police a long time to recover a vehicle if it has no anti-theft system. Meanwhile, your business has to rent or buy a replacement.

Some stolen vehicles are never recovered. However, with GPS tracking, you can lead police to the exact location. This reduces recovery times and minimizes cost for everyone.

Promoting Safe Driving Reduces Maine Business Vehicle Insurance

Safe driving saves fuel and reduces insurance costs. Employees who know that their driving is being monitored operate with extra caution.

Nowadays, GPS devices can record incidents like heavy braking, rapid acceleration and speeding. Management can run reports to check driving. The business can use this data for training, driver screening or accident reconstruction.

Improving Job Accounting and Customer Service

GPS technology can even help Maine service businesses simplify accounting and improve customer service. For instance, GPS reports can track how long a service vehicle is parked at a job. Likewise, real-time reporting can verify that your technician arrived at the promised time and remained at the job.

In addition, GPS can improve customer service. For instance, GPS directions can help drivers find the fastest route to the job. Also, real-time traffic monitoring can suggest time-saving alternate routes. Moreover, with GPS monitoring, your business can text a customer about a delayed driver and provide a new ETA. 

Maine Business Vehicle Insurance Discounts for GPS Users

Insurance companies give preferred pricing to businesses that control their exposures well. At the same time, fleet GPS implementation helps insurance companies, too. Safer driving means fewer accidents. Fewer non-business miles reduces road exposure. GPS tracking can help recover a stolen business vehicle. 

In the future, insurance companies may use GPS data to customize rates for each business customer. Meanwhile, they’re happy to encourage their customers to use GPS to avoid or reduce losses. For instance, they may provide business vehicle insurance discounts.

Has Your Business Invested in Fleet GPS Monitoring? 

Your Maine business has invested in GPS vehicle fleet monitoring. Are you maximize your return on investment? Call Noyes Hall & Allen Insurance in South Portland.

We are a locally owned independent agency. That means we represent many of Maine’s preferred business auto insurance companies. Our agents can help you check the insurance market. In other words, they can help make sure you get the best value for your business insurance. At Noyes Hall & Allen, we’re independent and committed to you.  

Insurance Broker or Agent – Which is Better?

Insurance broker or agent. Which is better? Is there even a difference between a commercial insurance broker and an independent business insurance agent?

Insurance broker or agent can help you get the best value for your insurance

Insurance Broker or Agent – the Legal Difference

Agent and broker are legal terms. They mean something different.

Independent insurance agents contract with insurance companies represent them to the public. Those contracts grant agents the authority to “bind” the insurance company to certain commitments. Agents offer efficiency, flexibility and local knowledge that big insurance companies don’t have. That benefits both the companies and the clients.

Insurance Brokers have no authority to bind insurance companies. The insurance company or its agent must approve a broker’s request to bind insurance coverage.

Duties Owed by Insurance Broker or Agent

A broker’s duty is to their client. They have to be honest with insurance companies, of course. But they have no contractual obligation to any insurance company. In theory, a broker could place their clients’ insurance with any insurer licensed to do business in their state.

An agent owes a duty both to the insurance companies and their client. Because they’re contracted directly with insurance companies, therefore they owe an extra duty to those companies in return for the authority that the companies give them.

An agent also owes duties to their client. In Maine, those duties include:

  • firstly, to act in good faith
  • secondly, to use reasonable care and diligence in serving best interest of the client
  • and finally, to carry out the client’s instructions

Sometimes an Agent is a Broker

Sometimes insurance agents use non-contracted insurance companies to get the best deal for their clients. They may even work with another agent who has a contract to represent a company that they themselves don’t. In those cases, they’re essentially acting as brokers. They have no authority to bind or commit the insurance company. And they owe no contractual duty to the insurer.

How An Insurance Broker or Agent is Paid

Both agents and brokers work on commission. Insurance companies pay a percent of the premium to the producing agent or broker. That commission may also be shared between an agent and a broker.

Some brokers also charge fees to their clients for certain services. For example, clients could hire a broker to help them improve their claim history. Some brokers also charge for transactions, for example issuing proof of insurance.

Advantages of Insurance Brokers vs. Agents

  • First, brokers represent their clients, not insurance companies. They have no contractual obligation to the insurance company.
  • Second, brokers may have access to more insurance companies than an agent. Agents often have contracts with 8-10 insurance companies. In theory, brokers can access any licensed insurer.
  • Third, brokers may provide additional services that agents cannot. For example, claims management, self-insurance or safety consulting.

Advantages of Independent Agents vs. Brokers

  • Speed and efficiency. Agents can bind coverage on behalf of insurers. That reduces the time to put coverage in force. They also know their insurance companies well. They know how to quickly get things done.
  • Insurance company influence. Insurers work closely with their agents. They trust them. They also rely on agents to bring good customers to them. Therefore, agents often have influence with insurers to advocate for their clients.
  • Local knowledge. Many agents are embedded in their communities. They know the geography, culture and customs of their area. They work with families and businesses of all sizes. Brokers tend to be larger and operate in a wider area.

A Maine Independent Agency

Do you live in Maine? Looking for a Portland area independent insurance agent? Contact a Noyes Hall & Allen agent in South Portland at 207-799-5541. We offer a choice of many of Maine’s top insurance companies. In other words, we can help you find the best fit and value for your insurance. Because we’re independent and committed to you.

Professional Liability Insurance vs. General Liability in Maine – What’s the Difference?

Professional liability insurance and general liability insurance are different. Maine businesses and non-profits may need both. What’s the difference between professional liability insurance and general liability insurance?

Professional liability insurance protects consultants, creatives and more.

What is General Liability Insurance?

GL insurance protects your business’ assets against four types of lawsuits:

  • firstly, Bodily Injury caused by your actions, or that happen on your premises. For example, slips and falls in a parking lot, or a contractor dropping a hammer from a scaffolding, injuring someone.
  • secondly, Property Damage  that you cause to the property of others. For example, your crew knocks over a valuable vase while cleaning someone’s home.
  • thirdly, Personal Injury, such as slander, libel or invasion of privacy. For instance, a realtor walks into an occupied apartment without warning.
  • and finally, Products and Completed Operations Liability – in case your product or work harms someone or their property. An example: a diner gets food poisoning after eating in your restaurant, or your roofing job fails, causing water damage at someone’s house.

Moreover, general liability insurance pays your legal defense costs against these types of suits – even if you did nothing wrong!

What is Professional Liability Insurance?

Professional liability insurance, sometimes called E&O insurance, protects against claims of:

  • Negligence – for example, a real estate agent fails to disclose a defect in a property, or a planning consultant who misses an important regulation, causing their client to incur large penalties.
  • Improper or Inadequate work – for instance, copyright infringement, improper design, or a clerical error that costs your client money.

Like general liability, professional liability insurance also pays legal defense costs.

Do I Need E&O Insurance?

Professional liability is a hazard in almost any profession. Some of the most common ones include:

  • Architects and engineers
  • Accountants, attorneys and bookkeepers
  • Beauticians, tattoo parlors and other personal service providers
  • Condominium and non-profit boards
  • Consultants and coaches
  • IT professionals
  • Marketers, creatives, drafters and designers
  • Medical and health care professionals
  • Real estate and property managers

Professional Liability Insurance Questions?

If you have Maine professional liability insurance questions, contact a Noyes Hall & Allen agent for prompt, professional answers. We offer a choice of many of Maines top business insurers. We also have access to dozens of specialty insurers. In other words, we can help you find the best fit and value for your insurance. Because we’re independent and committed to you.

What is General Liability Insurance?

General liability insurance is important for Maine businesses. If you operate a business in Maine, customers or the town may demand a certificate of insurance. This proves that you have general liability coverage. Some people think about liability insurance when they first start their business. However, others don’t think of it until someone asks for proof.

General liability insurance protects you from a lawsuit that can destroy your assets

What Does General Liability Insurance Do?

GL insurance protects your business’ assets against lawsuits in four ways:

  • Firstly, Bodily Injury caused by your actions, or that happen on your premises.
  • Secondly, Property Damage  that you cause to the property of others.
  • Thirdly, Personal Injury, such as slander, libel or invasion of privacy.
  • and finally, Products and Completed Operations Liability – in case your product or work harms someone or their property.

 How Much Business Liability Insurance Do I Need?

Liability insurance protects your assets. Therefore, you should at least carry enough to protect the net worth of your business. Moreover, you may also need a certain limit of liability coverage to work for a certain client. For example, a $1 million per-occurrence limit is common. Higher limits are available, as are commercial umbrella policies, which provide even higher limits.

What General Liability Insurance Does NOT Protect Against

  • Professional Liability, such as improper design, malpractice, errors or omissions. You need separate Maine professional liability insurance to get this coverage.
  • Employment Practices Liability. This covers several HR-related perils. For example, wrongful termination, sexual harassment or employee benefits liability. You should purchase Maine Workers’ Compensation Insurance if you have these exposures.
  • Auto Liability. You should purchase  Maine commercial vehicle insurance if your company owns vehicles. Even if your company owns no vehicles, you should add Hired and Non-Owned Auto Liability coverage to your GL policy.
  • Pollution Liability. If your business uses pollutants, you should purchase separate insurance for this.

How Much does General Liability Insurance Cost?

Rates vary, starting at a few hundred dollars a year. Yours will depend on many factors, including:

  • Type of business or operation;
  • Your revenues or payroll;
  • How long you have been in operation;
  • Personal qualifications and licenses;
  • Prior claims;
  • Whether you combine your business property insurance with your GL coverage.

Business Liability Insurance Questions?

Do you have Maine business liability insurance questions? Contact a Noyes Hall & Allen agent in South Portland at 207-799-5541 for prompt, professional answers. We offer a choice of many of Maines top business insurers. We also have access to dozens of specialty insurers. In other words, we can help you find the right fit for your organization and budget. Because we’re independent and committed to you.

Business Insurance Inspection in Maine: What to Expect

Business insurance inspection is common in Maine. Commercial insurance companies routinely inspect businesses that they protect. Inspections allow them to make sure that they insure businesses that fit their guidelines and that their policyholders are adequately protected.

Is a Business Insurance Inspection Mandatory?

Inspections are expensive for insurance companies. They only perform them when they feel it’s necessary. Often, one of three conditions can cause an underwriter to order an inspection on your business:

  • You recently switched insurance to a new company. The new company wants to make sure that your business meets their underwriting requirements.
  • You recently had a claim. The insurance company may want to make sure that you have repaired any property damage or addressed the cause of a liability or workers comp claim.
  • Your business has expanded or moved. Businesses change, and so do their exposures to loss. Insurance companies inspect periodically to keep up.
  • The insurance company hasn’t inspected in several years. Things can change, even if your business stays about the same size and in the same place. The insurance company wants to make sure that your policy stays up to date in case they have to pay a claim.

inspectorCan I Opt Out of a Business Insurance Inspection?

Every insurance policy is a contract. Each policy has an “inspection clause”, which gives the insurance company the right to inspect your business with reasonable advance notice. If you refuse, it’s a violation of the contract. The insurance company can cancel your business insurance as a result.

Does the Insurance Inspector Need to Get Inside my Business?

Almost always. There are two types of insurance inspections: exterior only; and interior/exterior. The company underwriter decides which report to order based upon what they insure, your claim history, and other factors. Unless your property is a rented apartment building, the inspector will probably want to see all the areas.

What Does an Inspector Look For?

Insurance Inspector Should

Some inspectors are employees of the insurance company, but many are independent contractors. During a routine inspection, the inspector looks for features of your property or operation that can affect insurance claims. Items they typically inspect include:

  • Condition of roof, plumbing, electrical, HVAC and similar systems.
  • General property condition, paying particular notice to maintenance and general housekeeping.
  • Special hazards such as commercial cooking, chemicals, pollutants and machinery.
  • Controls and PPE to protect workers.
  • Dimensions of structures, so they can estimate the cost to rebuild them.

What Happens During a Business Insurance Inspection?

The inspector sends their report to the insurance company underwriter. If no deficiencies are noted, you will probably not hear from anyone. If the underwriter has concerns, they will ask you to address them. It’s important to pay attention and respond to these. Failing to do so can cause insurance price increases, or even policy cancellation.

If you have a question about Greater Portland Maine business insurance,  contact a Noyes Hall & Allen agent in South Portland at 207-799-5541. We offer you a choice of Maine’s preferred property insurance companies. We’re independent and committed to you.

Non-Admitted Insurance in Maine

“Non-admitted” insurance companies are not approved by the Maine Bureau of Insurance. But they play an important role in Maine’s insurance market. Non-admitted carriers are often called “surplus lines” or “excess lines” insurers. They take higher risks than admitted insurers. That comes at a cost. Here are the pros and cons of the non-admitted insurance market.

non-admitted insurance companies provide a valuable service, with some risk.

The Risk of Non-Admitted Insurance

  • Non-admitted insurance companies’ coverage forms are not approved by Maine regulators. Their customers don’t enjoy many of the Maine Insurance Code’s protections. But they are subject to federal regulation through the Dodd-Frank Act (.pdf, 800+ pages).
  • In case of insurer insolvency, the Maine Guarantee Fund does not apply. Even if a policy is active, claims might not be paid if the company goes bankrupt.
  • The Maine Bureau of Insurance doesn’t review or approve non-admitted insurance rates. They do with admitted insurers. Non-admitted insurers may charge what the market will bear.
  • Many non-admitted insurance policies have a “minimum earned premium” of 25% of the annual premium. Even if you cancel your policy right away, the insurer will keep 3 months’ premium.
  • Non-admitted insurers may add separate policy fees to premium. Those are usually non-refundable. They must add Maine surplus lines tax to the premium, too.

Non-admitted insurance is often more expensive and provides less coverage. That’s why Maine only allows non-admitted carriers to insure risks that admitted carriers refuse.

Non-Admitted Insurance Can be Valuable

Purchasing insurance from a non-admitted carrier isn’t ideal. But it is a valuable service.

  • Some protection is better than none. While non-admitted insurance coverage is restrictive, it can protect customers against catastrophe.
  • Non-admitted coverage can be a temporary solution. It can give you time to make improvements and qualify for insurance from an admitted insurer.
  • Most lenders will accept non-admitted policies as proof of insurance. Lenders require insurance from their borrowers in order to make a loan.

Be a Smart Insurance Consumer

Purchasing insurance from a non-admitted carrier can be risky. Since non-admitted insurers are not covered by the Maine Guaranty Fund, it’s important to research your insurer’s financial strength. But many non-admitted insurers have excellent A.M. Best financial ratings (.pdf). Ask your agent about yours.

Non-admitted insurance proposals list all applicable exclusions, warrantees and coverage forms. You should at least understand them, even if you can’t change them. Your agent should be able to explain them to you. If you’re a client, your Noyes Hall & Allen Insurance agent can answer questions about your insurance. We’re independent and committed to you.

3 Tips for Buying Portland Maine Business Insurance

Portland Maine business insurance doesn't have to be complicated

Buying Portland Maine business insurance doesn’t have to be complicated. If you own a business, it’s important to protect your asset with commercial insurance. These policies can protect your building and vehicles against liability, theft, fire and more.

Whether you just started a business or need to upgrade your existing commercial insurance, the team at Noyes Hall & Allen Insurance has put together this short list to help you get started. 

1. Find a Reputable Business Insurance Agent

Working with a friendly and reputable local insurance agent takes the hassle out of buying a new commercial insurance. They will ask you some questions to get a better understanding of what coverage you need.

Many Maine people prefer to do business locally. A good local agent knows the area, and what Maine’s unique hazards and opportunities. They can help you compare quotes, understand your coverage and bundle your policies. Check their online reviews to help you choose. 

2. Compare Several Quotes

It’s smart to compare three or more quotes during the commercial insurance buying process to find the right one. Go over each in detail with your reputable agent, asking questions for clarification as needed. Policies will differ on price and coverage so be sure to understand what you’re getting and for what price.

Fortunately, Noyes Hall & Allen Insurance offers a choice of 10 of Maine’s top business insurance companies. That means we can do the shopping and comparison for you, with one stop. 

3. Bundle Your Business Insurance Policies

If you need more than one type of insurance, consider bundling with one insurance company. For example, insuring your business vehicles and your property with the same company can simplify billing and save on your premiums.  

Own a Portland Maine Area Business?

Have insurance questions? Contact a Noyes Hall & Allen Insurance agent in South Portland at 207-799-5541. We offer a choice of  many insurance companies and have served the local business community for almost 90 years. We’re independent and committed to you. 

My Insurance Payment is Late – and It’s Not My Fault!

How to Avoid Mail Delays and Policy Cancellation

“My insurance payment is late, and it’s not my fault!” It’s happening to a lot of people and businesses right now. You don’t get a bill, or it arrives late. You mail the payment to the insurance company, and it isn’t recorded for days. Between COVID era workarounds and USPS issues, insurance billing and payment processing is more unreliable than ever. But it’s still important.

My insurance payment is late! It may not be your fault, but it's still a problem.

On Time Insurance Payment is Critical

If you pay a credit card bill late, you get a late fee. But if your insurance company doesn’t get paid, you might have no insurance. That’s why it’s critical to make your insurance payments on time.

What if the delay is not your fault? You didn’t get a bill. Or you mailed the payment days ago, but the insurance company hasn’t recorded it. It may not matter. Your insurance can still be canceled if your payment is late, no matter the reason.

If your policy cancels, two bad things happen. First, you have no insurance. Second, you’ll pay more for insurance when you need to re-start coverage. So it’s very important to make sure your policy stays active.

Ways to Make Sure Your Insurance Payment is on Time

Businesses and people are finding ways to make sure their insurance payments are on time. Maybe one of these options will work for you:

  • Electronic billing – Sign up to have your bills emailed. That avoids delays in getting insurance bills.
  • Insurance company accounts – Register for an account with your insurance company. Connect via mobile app or computer. These give you access to proof of insurance, and payment and billing info. You can even file and track a claim online through your account.
  • Pay online – Most insurance companies have a way to pay your bill instantly online. You can pay by credit card, debit card or automatic bank account withdrawal. Noyes Hall & Allen clients can find their insurance company here to pay an insurance bill online.
  • Automatic Payments (EFT) – Allow the insurance company to withdraw payments directly from your bank account. This ensures that your policy payments are always up to date.
  • AVOID Bill Pay Services – Many banks offer online bill payment services. These don’t work well with insurance bills. They don’t include your payment slip, and must be manually processed. Also, you may have more than one policy. Without the ticket, the insurance company doesn’t know which one you’re paying.
  • Double check the insurance company’s address – Many insurance companies use payment processing services. These can be thousands of miles from the insurance company office. If you mail your payment to the insurance company, they will forward it to the payment service. This causes delays in recording payments.

Answers to Maine Insurance Billing Questions

If you have an app and an online account with your insurance company, you can answer simple billing questions yourself. But sometimes it’s hard to understand what you owe or why. That’s when an agent can help. They can explain and clarify your insurance billing. Many can even take a payment over the phone if you’re ready to pay.

Southern Maine families and businesses have trusted Noyes Hall & Allen Insurance agents for more than 80 years. We can help you set up a company account or payment schedule. We can explain your bill, or even take your payment if you’re in a rush. We offer a choice of many insurance companies and billing plans. We’re independent and committed to you.