Pet Insurance in Portland Maine – Our Newest Solution

Mainers love their pets. More than 60% of Maine households include at least one dog, cat, bird, rabbit, snake or other non-human family member. That puts us in the top 5 states for pet ownership. In fact, Maine ranks #2 in cat ownership at 46.4% of households, according to one survey.

Pet Ownership is a Responsibility

While the joy they bring is priceless, pets depend on us to do what’s best for them. That’s more than just giving them food, water and exercise. Our pets rely on us to manage their health. Veterinary medical care can be expensive, especially when they get sick or injured. Veterinarian treatment, ER visits and veterinary specialists can be budget-busters for pet owners.

Pet Injuries and Illnesses Can Be Costly

Here are a few of the most common conditions and treatments that pets might face:

  • Asthma, feline: inhaler and medication – $500 (plus visits every 3-6 months)
  • ACL surgery, canine (TPLO) – $3,500 to $5,000
  • Diabetes in cats – 1 day of hospitalization every 3 months to check glucose levels, once stable.
    Medication: about $50 per month.
  • Hip dysplasia, dog: Surgery, $2,000 to $4,000.

Pet insurance can help defray these costs. Yet, less than 2% of U.S. pets are covered by insurance.

What Does Pet Insurance Cover?

Most popular pet insurance plans cover treatment for diseases, illnesses and injuries. That includes:

  • Veterinary or specialist treatment
  • Hospitalization
  • Surgeries
  • Prescriptions
  • CAT scans, MRI, X-Ray
  • Cancer Treatments

Every plan has different limitations. Many insurance companies offer different levels of coverage. The higher the limit of coverage, and the lower the deductible, the higher the cost of the insurance.

What Does Pet Insurance Exclude (Not Cover)?

Most plans exclude regular veterinary checkups (well-care).  All pet medical plans exclude pre-existing conditions. If your cat has been diagnosed with asthma, those treatments would not be covered. But, if she was later diagnosed with feline leukemia, that treatment would be. Also, spaying, neutering, and “maintenance” items like ear-cleaning or gland expressing are usually not covered.

Portland Maine Pet Insurance – Our New Solution

We’re excited to now offer a discount for our clients through FIGO pet insurance, one of the top insurers in the U.S. You can choose any veterinarian or provider – you’re not limited to any network.

As a FIGO customer, you can download a free app and make claims on the go. The app also

  • reminds you about shots and appointments,
  • helps you find nearby services like dog parks, pet daycare and pet-friendly hotels.
  • offers a FIGO digital pet tag, so you and your lost pet can be reunited quickly. And, most FIGO plans cover lost pet advertising and reward.

Our clients receive a discounted FIGO rate by using a special link. Payments are made by convenient monthly withdrawals. For more information and a no-obligation quote, click the link below.


Unlike your home, auto, renters or business insurance, Noyes Hall & Allen can’t answer billing or coverage questions. FIGO handles all policy issuing, service and claims. We simply offer this discounted program as a service to our clients. Let us know what you think!

Access Your Maine Insurance Policy Info 24/7

We’re pleased to introduce a new feature for clients of Noyes Hall & Allen Insurance. Now, you can access policy documents and information from our secure web site, 24 hours a day, 7 days a week. Lost your Maine auto insurance card? Want to check on your coverage at night or on the weekend?  You can log on easily and get the information you need in two minutes or less. Here’s how.

Step 1 – Visit

Look for the “My Account” icon on the upper right of the page (or in the list on a mobile phone). It opens to a drop-down menu. Select an option.


Step 2 – Log In Using Your Email Address

You must use the email address that our agency has on file for you. This is usually the one that we have emailed correspondence to in the past. Let us know if we should use a different email address.


Step 3 – Log In With a Secure Verification Code 

This is sent instantly to your mobile device or your email address. This code helps keep your personal information in your hands alone. It expires after 5 minutes.


Step 4 – Choose the Policy or Documents You Want

The default view is “policies. This allows you to view the details of your coverage by clicking “view policy” below the snapshot.(click on the image for a larger version)

Note that there’s an option to switch to “documents” as well as the default “policies”.


If you want to download your insurance cards, choose “documents” click “download” on the right. You can print or save them to your device from there. By law, Maine Bureau of Motor Vehicles, city and town halls and law enforcement officers accept electronic proof of insurance. You aren’t required to produce a paper copy.

(click on the image for an enlarged verson)


We hope that you enjoy the convenience of 24/7 access to your insurance policy information.

Please note:
1) Most insurance companies share their information with us electronically in a compatible form with this feature. If your documents aren’t available, call us and we can send them to you.

2) The policy information on the Client Center is a very simplified recap of your policy. You may have purchased endorsements that the Client Center can’t show, so your coverage might be different. Your insurance policy is always the definitive document of your insurance coverage.

Insuring Your Maine Classic or Antique Car

Classic and antique cars are fun to admire, show, drive and collect. They can also be good investments, and great spare time hobbies. You’ll want to insure your classic properly to protect your investment.

Teds Hot Rod

Your Maine Classic or Antique Car Is Unique. Your Insurance Should Be, Too.


An “off the shelf” auto policy isn’t a good fit for your classic, for these four reasons:

  • Valuation – standard auto policies pay the depreciated “book value” of a vehicle. There’s a big difference between a ’78 Firebird that’s been babied and one that’s been driven hard and put away wet. Standard policies value the cherry one and the pre-restoration project the same. Collector car policies usually insure on an “agreed value” basis. You and the insurer agree on the amount to be paid on a total loss BEFORE anything happens.
  • Use and Mileage – classic owners drive just a few miles a year – much less than their “daily driver”. When they do drive, it’s often a leisurely trip to the ice cream shop or rally, not a rush hour commute. “Off the shelf” policies consider all driving the same. They also assume a minimum of 8,000 miles driven per vehicle per year. Why pay full-time insurance rates for part-time insurance? Antique and classic owners pay way too much in that scenario.
  • Parts – Anyone who’s scoured New England’s back roads looking for Series 1 Rover parts knows they can be expensive and hard to find. You need a policy that will pay for the right part – and maybe even help you locate it. Regular insurance policies pay for replacement parts after an accident. If your vehicle is more than a few years old, insurers usually only pay for aftermarket parts. That sends shivers down the spine of an antique buff.
  • Roadside Assistance – If you break down on the way to your show, or during a rally, you want your classic worked on by a trusted mechanic. Most classic auto policies offer special flatbed coverage to get you to a mechanic qualified to work on your vehicle.

What Vehicles Qualify For Maine Classic Car Insurance?

In general, insurers define a classic car as 20 years or older, including

  • Sports cars (MG, Triumph, Alfa Romeo, etc.)
  • Muscle cars (Corvette, Camaro, Firebird, Mustang, etc.)
  • Street rods and customized vehicles
  • Collector vehicles, including antique motorcycles
  • Vehicles in mid-restoration

Classic vehicle policies may limit:

  • Annual mileage driven
  • How it’s used (“daily drivers” usually don’t qualify)
  • Young drivers
  • Storage (require you to garage it when not in use)

Answers to Your Antique & Classic Insurance Questions

If you live in southern Maine and have questions about insuring your classic or antique, contact a Noyes Hall & Allen agent at 207-799-5541. We offer a choice of several insurers; let us find the right one for you. We’re independent and committed to you.


What Happens AFTER You Buy Insurance Online?


There are many ways to buy insurance. Online. Over the phone. Using an app. By email. In person. In 15 minutes. In 7 minutes. Whatever.

Buying Insurance May Be Easy…

But, it’s not how you buy insurance that creates value. It’s whether it’s there when you need it. If you buy insurance from someone hundreds of miles away, whom you’ve never met, or even talked to, do you really think they’ll be there to help later? We will.

A Week’s Worth of Questions We Dare You to Ask Your Internet Insurance Company

We helped Greater Portland Maine insurance clients with these issues, just in the last week:

  • My claim was denied, and I don’t think it’s right.
  • How can I insure property I co-own with three other people?
  • I want more umbrella coverage, but my insurer won’t do it, because I have a couple of speeding tickets.
  • I haven’t gotten my claim check from the other guy’s insurance company after he hit my parked car.
  • I need help completing this form that the insurance company sent me.
  • I’m helping my son buy a car; who should insure it?
  • My insurance company wants me to make some improvements to my home, but I need more time.
  • Who can clean my basement in Saco, Maine after a sewer backup?
  • Who is good Portland Maine jeweler to have appraise my pieces?
  • I own a classic car. What’s the best way to insure it?
  • I’m about to buy a new car. When is the best time to shop for the insurance?
  • My fiancee and I are buying a house together. Can we combine our car insurance, too?
  • Why does the insurance company want to know about other drivers in my house? They don’t drive my car!
  • Should I suspend my insurance for the winter on one of my cars?
  • Help! The Maine DMV suspended my license in error!
  • My former insurance company keeps sending me bills!
  • I’m moving to Maine. How do I register my car? When do I need to get a Maine license?
  • I’m moving to New Hampshire. Can I keep my cars registered in Maine?

Does your insurance company know Pleasant Hill from Munjoy Hill? Westbrook from the West End? Sebago from Sugarloaf? Would you trust the answer they gave you to even one of the questions above? If not, that’s why you need a local agent.

Insurance Choice Filter

It doesn’t matter how easy it is to buy insurance. It matters who’s there to help when you  have a problem that’s not so easy. That’s why you need a local agent.

For answers to your Maine insurance questions, contact a Noyes Hall & Allen agent. Right here in South Portland. 207-799-5541.

Party Time! Does Maine Homeowners Insurance Cover Renting a Hall?


It’s party season in Maine. Many of our clients will host a Bar Mitzvah, wedding, baby shower, reception, anniversary party, memorial service, graduation party, or fund raiser. They’ll rent a church hall, function hall, camp, country club, college or city building. And, they’ll call us for insurance advice.

The Good News: You’re Covered!

If you bought  homeowners, condo or renters insurance from Noyes Hall & Allen, your policy says:

6. “Insured location” means:
h. Any part of a premises occasionally rented to
an “insured” for other than “business” use.

Those terms in quotations are defined in your insurance policy. If your policy has your name on it, you’re an “insured”. If you’re not profiting from the function, it’s not a “business”.

Boom! Your Noyes Hall & Allen homeowners policy covers your liability from the function and the hall rental.

The Function Hall Should NOT Want to Be an Additional Insured

Every venue should have a rental contract. Most  contain “hold harmless” clauses. That means you agree to be responsible for what happens while you’re renting the premises. Scary? Maybe, but unless you want to have everyone at your house, you don’t have much choice.

Some venues ask to be an “additional insured” on your homeowners insurance policy. Additional insureds are common on Maine business insurance policies. That makes sense, since businesses operate various activities in many locations. It’s not the same on a personal policy.

That Word

The Additional Insured form on a homeowners insurance policy (HO 04 41) is different. It limits “insured” status to others to your home. In other words, it’s useless in a case where you’re renting a function room. No homeowners insurer that we are aware of allows “additional insured” status for cases like this.

Also, remember the “business” exclusion on the homeowners policy? That applies to all “insureds”. So your homeowners policy excludes the owner of the function hall from coverage as an insured anyway.

A function hall shouldn’t ask you to list them as an “additional insured”. Tell them we said so.

Let’s Keep it Simple

Your Maine homeowners insurance is a broad and powerful tool. It protects and defends you against injury and damage you’re liable for. That includes liability you assume by a contract.

You signed a rental contract for the hall. You agreed to hold the owners harmless for what happens during your function. If someone sues the owners for an accident at your function, they will turn that lawsuit over to the responsible one: you. And, your homeowners insurance will protect and defend you.

This is all INCLUDED in the homeowners, renters or condominium insurance policy you already have. You should only need to prove to the hall that you have insurance. Call us, and we can do that for you.

What About Liquor Liability?

Homeowners policies cover you for what happens on the premises. They exclude liability from auto accidents. Look to an auto insurance policy first for that coverage. The driver’s auto insurance would protect you AND them. If the driver doesn’t have enough insurance, your own Maine auto insurance should also protect and defend you. The coverage and damages can vary greatly depending upon individual circumstances. Talk to your Maine insurance agent for individual advice.

Pro Tip: Hire a professional bartender. They’re trained to recognize when someone has reached their limit. Ask them for a certificate of liability insurance. Mingle with your guests and enjoy your party, instead of stressing out!

Do I Need Wedding Insurance?

Wedding insurance is a different product. It covers the additional costs created if your venue closes, your photographer or band cancels, or some other calamity happens. That’s different that the liability issue we’ve been discussing.

If you live in the Portland Maine area and have questions about renting a hall, wedding insurance, or other insurance questions, contact a Noyes Hall & Allen Insurance agent at 207-799-5541. Noyes Hall & Allen represents many of Maine’s preferred insurance companies, and offers choice and professional advice. We’re independent and committed to you.

Ron Blumenthal Retires, Innova Insurance Clients Can Rely on Noyes Hall & Allen


Ron Blumenthal, the founder of Innova Insurance Services in Scarborough Maine, retired October 31. Ron sold Innova Insurance to Noyes Hall & Allen Insurance in December, 2012. Ron had a close relationship with Noyes & Chapman for many years, which continued when Noyes & Chapman became Noyes Hall & Allen. Ron continued to work from the Noyes Hall & Allen office at 170 Ocean Street, South Portland Maine until his retirement.

Tina Countryman, who worked with Ron at Innova, remains at Noyes Hall & Allen, and continues to serve clients.

If you were a client of Ron Blumenthal at Innova Insurance, your insurance transferred seamlessly to Noyes Hall & Allen. Contact a Noyes Hall & Allen agent at 207-799-5541.

Does a Maine College Student Need Their Own Insurance?


If you’re preparing to send a student off to college, your household is buzzing with activity. If your student is a freshman, there’s the added anxiety (for parents AND students) of doing it for the first time.

Many clients ask our Maine insurance agency these questions about insurance for college students:

Does homeowners insurance cover college students’ computers?

Generally, yes. If they’re living in college housing, they’re still considered part of your household. Your homeowners policy covers their books, clothes, jewelry, electronics and other property. What if you have a condo or renters insurance policy? Still covered. Remember, the same coverage limitations apply to property such as jewelry and money.

If your student does not live in college housing, be sure to consult your agent. Coverage can vary greatly in these situations.

Does homeowners insurance cover a “semester abroad”?

If your student is still a household member, your policy covers their belongings anywhere. If they accidentally damage property or injure someone, your homeowners policy defends any suit brought in the U.S.

Need broader protection? Some personal umbrella policies will also defend against worldwide liability suits. This is another great reason to buy Maine personal umbrella insurance.

Remember, NO auto policies cover outside of the US, its territories and Canada. If your student is driving in a foreign country, make other insurance arrangements there.

My child is not taking their car to school. Can I get a discount on my auto insurance?

You bet! There are a few restrictions: The school must be more than 100 miles away from your home, and the student should not have the car on campus. Don’t forget to ask your agent about the “good student discount” on auto insurance and other car insurance discounts.

Should I buy the medical insurance the college sells?

Our agency does not sell medical insurance, so we are not experts on this topic. Ask your medical insurance provider for their advice. If your family has no insurance coverage, then it may be a good idea to buy the college’s plan.

Have questions about Maine auto insurance, personal umbrella insurance or homeowners insurance? Contact Noyes Hall & Allen Insurance at 207-799-5541. As a locally owned Trusted Choice independent insurance agency, We represent many of Maine’s best insurance companies. We offer choice as well as professional advice. We’re independent and committed to you.


Does Maine Homeowners Insurance Cover a Sharknado?


Reader George asks via Twitter:

“Please settle a bar bet: If a #sharknado hits my house in Portland, Maine, would my homeowners insurance policy cover the damage?”

Great question, George. First, keep that bar stool handy; you might need it soon. Of course, we have to make some assumptions before answering that question:

  • You have the most common Maine homeowners insurance form, (commonly called an HO-3).
  • Your Maine homeowners policy doesn’t have a special wind deductible or exclusion.

The short answer is “yes”. While a terrifying sci-fi concept and irresistably campy movie idea, a sharknado is nothing more than a glorified windstorm. And, a standard Maine homeowners policy covers wind damage to your home.

What if the damage is caused by the shark, not the wind?

Wind damage includes anything that’s carried by the wind. Whether it’s a tree limb, storm debris, your neighbor’s deck furniture, or a man-eating shark, if the wind flings it into your house and damages it, it’s covered by your homeowners insurance.

What if a a sharknado destroys my car? Does my Maine auto insurance cover  damage from a sharknado?

If flying sharks damage your car, that’s also covered by your Portland Maine auto insurance – provided you bought “other than collision coverage”. But, we’re sorry to tell you George, but you won’t be needing your car to get home, and not only because you’ve been drinking.


Only a Maine insurance agent can advise you about your personal coverage and your insurance policy. Policy coverage can differ widely. If you’re looking for a Portland Maine insurance agent who can provide personal advice, including protection from a sharknado, contact a Noyes Hall & Allen Insurance agent at 207-799-5541. Oh, and there’s no such thing as a sharknado. As far as we know.

Should I Buy Trip Cancellation or Travel Insurance?


A client of our South Portland Maine insurance agency recently returned after wintering in the Caribbean.  She shared the story of a friend who fell on the island, breaking her leg. Fortunately, the travel insurance the couple had purchased saved the day – and thousands of dollars. The injured woman’s husband called the travel insurance company from the parking lot where his wife fell. Within 10 minutes, an ambulance arrived to transport her to the local hospital, where she was evaluated and stabilized. Once it was determined that her leg was broken, they wanted to return home for surgery and recuperation.

The next day, a private jet flew them from the island to their local airport, where an ambulance transported them to the hospital. The bill for the island hospital stay and medical evacuation to the U.S. was over $25,000. Travel insurance paid for nearly all of it. Without travel insurance, they would have been on their own to navigate the medical system of a foreign country. They may not have been able to afford to go home as quickly as they did, either.

Are you planning a big trip? Consider buying travel insurance. High end vacations require a lot of advance planning. Sometimes, the unforeseen happens between your deposit deadline and your travel date. If your plans change or if  the provider is unable to fulfill the trip, it could mean a significant cost to you. Vacation insurance protects you against the financial impact of some of the things that can go wrong on vacation.

What Does Travel Insurance Cover?

Policies differ, but most of  “package travel insurance” policies provide some coverage for:

  • Trip Cancellation
  • Trip Interruption
  • Missed Connection Flight Change Charges
  • Medical Expenses for Emergency Accident or Sickness
  • Emergency Medical Evacuation Expense
  • Baggage Delay, Loss and Theft

The amount of each coverage varies from policy to policy. Some programs also allow you to add optional limits and coverage.

How Much Does Travel Insurance Cost?

The cost of travel insurance depends on:

  • The cost of your trip;
  • Your destination;
  • Age of travelers;
  • Method of travel;
  • Travel dates;
  • Level of coverage you choose.

For example, the cost to insure a $3,700 cruise to the Caribbean for a 50-year old lasting two weeks could cost as little as $161 per person.

What is Commonly Excluded  from Travel Insurance Policies?

  • Certain cancellation reasons (e.g. work, “change of heart”, etc.);
  • Injuries sustained in sports activities;
  • Identity Theft;
  • Political Evacuation;
  • Pre-existing Conditions (unless you purchase coverage shortly after making your travel deposit).

Many programs allow you to “buy back” these coverages.

3 Questions to Ask When Considering Travel Insurance

  1. Does my medical insurance cover me outside the U.S.?
  2. Do my credit cards protect me from trip cancellation?
  3. Does my auto insurance protect me where and when I travel?

If you live in Maine, travel insurance is available from Noyes Hall & Allen Insurance in South Portland. We’re happy to answer your questions and help you evaluate whether travel insurance is right for you. Contact a Noyes Hall & Allen insurance agent at 207-799-5541.

Who Does an Insurance Adjuster Work For?


If you report an insurance claim, your insurance company assigns a claims adjuster to settle your loss. The adjuster’s job is to pay insurance proceeds required by the terms of your policy. Depending upon the type, severity and location your claim, you might work with different types of insurance adjusters:

Staff Adjuster

A staff adjuster is an employee of the insurance company. There are two types of staff insurance adjusters:

  • Inside adjusters are desk jockeys. They take statements over the phone, collect bills and documentation from you and anyone else involved in your loss or accident. The also gather information from police or fire officials, or your body shop or contractor. Though they may be hundreds of miles from you, they are often familiar with the area they are assigned to and the local retailers and repair shops.
  • Outside adjusters work in the field. They handle claims that require physical inspection. Outside adjusters specialize in auto, property or liability claims. Auto specialists are sometimes called appraisers. Many are trained in auto body repair techniques (or have repair shop experience), and work closely with body shops to agree on the repair cost for your vehicle.

Independent Adjuster

An Independent Adjuster (IA) is NOT an employee of the insurance company. Most are small business owners contracted by insurance companies to settle your claim when your insurance company does not have staff available. IA’s have a lot in common with independent insurance agencies. They often live and work in your area, and represent multiple insurance companies. Many independent adjusters are former insurance company staff adjusters. In order to be re-hired by an insurance company, an independent adjuster must provide excellent service to you, while keeping track of different insurance company policies and procedures.

Paid by Insurers

Both staff and independent insurance adjusters are paid by the insurance company; their job is to guide you through the (hopefully) unfamiliar process of claim settlement, and to pay you and others what’s fair. The claim adjuster job attracts empathetic people who enjoy helping others. After you’ve had one of  life’s unpleasant experiences, they enjoy it when they see a smile on your face at the end of the process.

Of course, no insurance company wants to over-pay for a claim. They do monitor adjusters to make sure they are paying only what’s fair. But good adjusters know that an insurance company is defined by its claim payment reputation. Insurance companies that treat people with respect and fairness enjoy a good reputation; those with a tight-fisted one quickly lose favor, especially in the age of Social Media.

Your Insurance Agent: Your Claim Advocate

In our South Portland Maine insurance agency, most insurance claims go very smoothly: the company adjuster connects quickly with you, gathers the information they need, and settles your claim without complication.  Sometimes, claims do go off track.  You might be extremely busy and have trouble connecting with the adjuster. The circumstances of your claim might require more investigation. Or, you or your adjuster may have a question about coverage.

Your local insurance agent can be your claims advocate. We can’t create coverage where there isn’t any, but we can help make sure you get the settlement you deserve. We can also help both you and the insurance company reach agreement and settle your claim quickly and fairly.

If you have questions about Portland Maine business insurance or personal insurance, contact a Noyes Hall & Allen insurance agent at 207-799-5541. We’re local, independent and committed to you.