Noyes, Hall & Allen Blog
Believe it or Not: An Insurance Company with Empathy
February 5th, 2009Kudos to Progressive Insurance for reaching out to Kentucky ice storm victims via email. In addition to offering help in reporting and tracking claims, Progressive asks clients to call if they need extra time to make a payment in the wake of the storm.
In addition to sending emails, Progressive utilizes a special catastrophe web site that their customers can access for information about their policy, their claim, and other FAQs.
We applaud Progressive for this response, and our thoughts go out to midwesterners dealing with the ice storm. We’ve had our share here in Maine, and we know that this is a very challenging time. Stay safe!
Posts from the NHA blog:
07-02Avoiding Used Underwear & Red Cross Socks for $10 a Month
03-02What If You Are Hit by Someone With No Insurance?
03-02When Should I Drop Collision Coverage?
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Keep your Super Bowl treats safe to eat: http://t.co/jBV8g6SH. And, of course, don't let partygoers drink & drive. Stay safe! Go Pats!
@Bob_Hartwig good comments, but overwhelmed by article's context. Ins. agents must serve clients best we can in challenging environment.
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